Today’s economy requires that businesses take a practical approach to managing productivity and costs. In the ongoing search to improve productivity, many companies are looking at ways to automate their business processes, making information readily available to its employees, customers, and suppliers. The idea of “workflow” is automating any repetitive business or document management process for greater efficiency and accountability.
Business Process Improvement (BPI) is a systematic approach to help any organization optimize its underlying processes to achieve more efficient results.IQMS believes, to improve a business process, you first need to understand them. Our Consultants work with our clients to help their organizations progress through the four stages of business process improvement and achieve operational excellence. By:
Developing a detailed understanding of the business processes,
Establishing key performance metrics to deliver measurable improvement,
Aligning the organizations' operations to its overall enterprise strategy,
IQMS Services provides Process and Performance Improvement Consulting Services to ITES–BPOs and service centers.
Key Challenges
Generally ITES-BPOs and service center across the world typical face the challenges and needs in the following key areas:
Operations Management
Transaction Monitoring-QA
Hiring & Training
Forecasting, staffing and scheduling
Transition Managemen
How IQMS Can Help?
IQMS provides tested and proven solutions to help you meet these and related operational challenges through our suite of services specifically designed and customized for ITES - BPOs and Service Centers.
Our Clients
Our Affilation
Our Group Companies
Our Associate Offices
About IQMS
IQMS is the largest quality management consulting organizations which offers a wide range of consulting services like ISO 9001, ISO 27001, ISO 14001, OHSAS 18001, SA 8000 & ISO 22000 HACCP Certification, CMMI, Six Sigma, Lean Manufacturing, Kaizen, 5S Implementation, Toyota Production System.
Who We Are
IQMS is a result oriented professional training and consulting group, offering systematic approaches to improve quality and effectiveness of the system and enhance the productivity by offering systematic approaches.
Our Associate Offices
Our Associate Offices are located in New Delhi, Mumbai, Pune, Ahmedabad, Vadodra, Bangalore, Hyderabad, Chennai, Chandigarh, Jaipur, Jodhpur, Indore, Lucknow, Kanpur, Haridwar and all major cities across India. We are also provide our servies in Kualalumpur, Malaysia, Dubai, Fuzairah, UAE, Kathmandu, Nepal, Oman, Baharain
Online ISO, Quality & CMMI consultation
IQMS offers a wide range of online consultation services for ISO(QMS, EMS, ISMS, ITSM, OHSAS,IMS), CMMI, PCMM, CE Marking, Lean Manufacturing, Six-Sigma, etc. for availing various prestigious certifications. It provides guidance which helps our clients in their further growth and creates a niche for them in the global market.
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